An Online Booking Software Partner that Feels like Family
The Indexic Story
The Indexic family was built by tour professionals just like you. Founders Mark and Barbara Fox owned and operated a high-speed tour boat in Charleston, SC. We’ve been in your shoes, so we not only understand the problems you’re facing but have actually dealt with them ourselves—putting us in a better position to help you truly solve them! We took the main problem we saw, the need for comprehensive software that would manage all aspects of our business, and began to create a solution.
Mark, a former software developer, created the software Barbara was looking for. We quickly realized Mark had created a tour reservation system that outperformed the closest competition and could provide valuable solutions to other operators. So, we decided to share their innovative technology and the rest is history!
Customer service is our top priority. Our entire customer service team has personal experience working with our software in both the tour and rental industries; we come from the same industries we serve. When you text, call, or email with any question or issue, our service team is here to help. You can depend on us because we treat our clients like family. Our team takes pride in their first-hand knowledge of the software and can help you with anything you need, quickly and easily. At Indexic, we’re a team to rely on because we care about you and your business.
Meet the Indexic Management Team
"I want to be great like Elvis, without the tassels" ~ Nickelback
VP of Customer Success
"If everything seems under Control, You aren't going fast enough"
~ Mario Andretti
VP of Marketing
VP Sales & Marketing
Senior Customer Service Representative
Customer Service Representative
The Indexic Difference
We’re Already Experts on Your Business
As tour operators ourselves, we understand what you go through every day and know what it takes to build a successful tour company. Our hands-on experiences give us valuable insight that our competition just doesn’t have, and it shows in our tour booking software.
We’re a Family—and You’ll be Part of It
Our solutions were created by family for family. You simply will not find another scheduling software company that cares about you and your business the way we do. This isn’t just a job to us and you’re not just another client—it’s a family that you’ll truly be a part of.
We’re Passionate About Helping Businesses Grow
We know much effort goes into making your business a success—we’ve had to put in that hard work, too! We are dedicated and passionate about simplifying online booking software so you can stop sweating the details and grow your business while focusing on what you really love.
We’re Always Here When You Need Us
We don’t use third-party call centers or have different support personnel cycling through our company every year. This gives you the opportunity to develop a deeper, personal relationship with your salesperson, who will always be available to answer your calls and questions.
The Indexic Values
Our clients and staff are part of the Indexic family, so we treat them as such. We respect you and your business and want to help you reach its goals—so if you run into any problems along the way, we care about them and are here to help.
We don’t want to just sell a product, we want to be your long-term partner. We aim to create lasting, trusting relationships, which we believe are based on honesty. That’s why we’re always transparent about what we can and can’t do and don’t make you promises we can’t keep.
Success is a team effort, and we always strive to do what is right and what will help your company, even if that path doesn’t provide a financial benefit to us. We succeed when you succeed, so we’re dedicated to getting you there.