Daily Operation Pain Points

Our decade of experience in the tourism industry has informed the way our software is built. We’ve been in the same position as our clients, and created a software that would address the various pain points one comes across when running their own tour business. We’ve shared how Event Book Manager can address some common customer pain points in your … Read More

Customer Service Pain Points

Tour operators interact with hundreds of people a day with different personalities and preferences, but all have the same desire to have an amazing experience at your business. With all the variables that come with running a tourism business, your system for booking reservations has to be reliable, efficient and easy to use so your team can provide top notch … Read More

Kat’s Pro Tips: Check-In Process

You have customers booking online which is great, this means the staff onsite are not constantly on the phone and have time to focus on providing a first class experience to guests. However, you now notice that when guests arrive their first stop is at the check-in counter to ask what to do. Is this the most efficient way for … Read More

Kat’s Pro Tips : How to Drive Online Ticket Sales

You’ve developed a great looking website for your business and set up an online booking system. Now, how do you drive people to purchase their tickets online? We have a few great tips, and easy steps to implement that will make a huge impact in driving online ticket sales. Big Buttons – You know in movies, where there is a big … Read More

Kat’s Pro Tips: How To Navigate Trade Shows

Trade shows can be fun, informative and a great way to network but also overwhelming. Here are some of Kat’s Pro Tips for making the most of your trade show experience: Be strategic – Exhibitors and organizers will be sending you information about the show well before you arrive, take advantage of this and look through who is exhibiting and … Read More

FAQ : Event Book Manager

Event Book Manager was developed by tour operators that understand the daily stresses of running a tour business. They know how the weather can ruin a whole day and the on-your-feet problem solving that’s demanded when too many people show up for an overbooked session. Event Book Manager is so intuitive it’s a ray of sunshine on the rainiest day, … Read More