Who We Are
The Creators of Event Book Manager and the leaders of the INDEXIC family are tour professionals just like you. They have experienced the joys and frustrations of owning and operating their own tour company. They know what it means to you to make your business successful and they understand how much effort goes into making that success a reality.
Event Book Manager was born out of necessity. Mark and Barbara Fox owned and operated a highspeed tour boat in Charleston, SC. As the owners of a “Mom and Pop” company, they have worn every hat in running the business – captain, tour guide, accountant, marketing guru and sales person. After a few hectic days at the dock, Barbara realized she needed to get rid of her paper reservation system and get onto an electronic one. She wanted an easy to use reservation management system that she could access from her cellphone while greeting and checking in customers. She knew just the guy to help her – she was married to him. Mark was a software developer before he put on his professional Captain’s hat so he spent a lot of long hours at night in his home office to create the system that Barbara requested. They quickly realized that Mark had created a system that out performed the closest competition and they decided to share their technology with the tour industry and Event Book Manager was born.
Advantages to Choosing Us
We Know the Tour Industry.
As tour operators ourselves, we know what you are going through every day. We get it because we live it too. Our hands on experience gives us valuable insight that our competition just can’t match and it shows in our software.
Unparalleled customer service.
No one can touch our customer service. We don’t have support personnel cycling through our company every year so you get to develop a personal relationship with your sales person who is always available to take your call and answer your questions.
We innovate, others imitate.
We strive to develop new features in the software that automates your everyday functions so you can concentrate on your customers and delivering the best service possible. Our competition can’t do this, they have never stood in your shoes.
You will not find another company that cares about you and your business more than we do. This isn’t just a job to us, we live and breath the tour industry. You are not just another client out of thousands to us. You are a part of the Indexic family.
Clients and staff alike are part of the Indexic family, we treat others as we would want to be treated. If you have problems we care about them and are here to help.
We aim to create long term, trusting relationships. We believe they are based on honesty, we don’t lie about what we can or can’t do, or make you promises we can’t keep.
Success is a team effort, we will always strive to do what is right even if that path doesn’t provide a financial benefit to us. We succeed when you succeed.