aWaiver is cloud-based software that enables you to take your liability waiver from your insurance company and turn it into an electronic waiver. Our software is easy to use and safely and securely captures the identity of the person signing your waiver to give you the best protection against claims of “I’m not the one who signed that”. All waivers are kept for 7 years in our database.
aWaiver has two modes of use:
- Onsite Kiosk – you can use any Apple or Android tablet to have your customer sign your waiver at your facility.
- Sign at Home – our patent pending software captures the identity of the person signing the waiver thus eliminating the chance of a minor signing the waiver for his parent.
A Worry-Free e-Signature Waiver Platform
Paper liability waivers are one big headache—they’re expensive to print and store, can easily get lost or damaged, and present security concerns when you have them laying around your facility. Luckily, we have the solution you need that takes the hassle out of signing and managing your waivers.
aWaiver is a fully web-based software that takes your liability waiver from your insurance company and transforms it into an electronic waiver. It’s easy for your customers to sign documents online and for you to manage! You’ll be able to safely and securely capture the identity of the person signing your waiver, which will be kept in our database for 7 years so you can reference it as needed.
What Will Our e-Signature Waiver Platform Mean for Your Customers?
They will be able to quickly sign your liability waiver electronically either at home or on your onsite kiosk using any Apple or Android tablet. This saves them time and allows them to get out on their adventure faster.
aWaiver e-Signature Platform Features
7 Years of Storage
online storage included
to fit your business
Integrates with aReservation
signing for reservations hassle free
Powerful Search Feature
out when you need them most
Is there a minimum systems requirement for mobile devices and computers to use your software?
Yes, at-home signing requires that the device have a camera and microphone to use aWaiver.
Android mobile devices should be using Android version 6 or newer.
Apple iPhones and iPads need to be running iOS 10 or newer and you need to use Safari. macOS devices need to run on iOS 11 or newer and use Safari or Chrome. Additionally, be sure the camera can be permanently set to forward-facing so each customer doesn’t have to change the camera.
However, we recommend using the most current operating systems for Android or Apple devices as we are always updating our software with the latest technology and older operating systems aren’t always compatible with current technology.
Do you supply liability waivers?
No, your insurance company usually has a liability waiver they want their customers to use. Get a PDF copy of the waiver from your insurance company and upload it to our system using the Manage Waivers tab in the user portal.
Does aWaiver integrate with any reservation systems?
Yes, aWaiver is a sister software to aReservation by Indexic. We do have an API that we can supply to any software provider you may be using so that they can integrate the waiver information with your reservation system.
Can I add additional information fields to aWaiver?
No, the information we collect includes Full Name, Phone Number, Email, and Birthdate. We developed aWaiver to process customers quickly while on-site at your facility. Adding additional information fields will slow down this process and cause delays in getting people to their activities. Our system is designed to work in conjunction with our aReservation software where all other personal information belongs and can be collected.
Does the waiver have to be in PDF format?
Yes, we require all waivers to be submitted in PDF format. If you have your waiver in a word document, you can print it out to a PDF file, there is free software online to do this, and then upload the newly created PDF file through the user portal.
Do you charge my credit card when I sign up for an account?
Yes, when you open an account with aWaiver, we charge your credit card $30 to authenticate your card. You now have a $30 credit with us to will be applied to signed waivers. We will not bill you again until you have used up the $30 credit.
How do you bill for my signed waivers?
We bill monthly for waivers signed in the past 30 days. We will automatically charge the credit card you entered into the billing section of your account and send you a notification of the charged amount.
Do you have a monthly minimum charge?
No, we only bill you for the actual number of waivers you sign. You never pay for waivers you didn’t use with our system. However, we do have a yearly minimum charge of $30 to use the software and we bill in $30 increments. If your usage is under $30 for the month, we will bill $30 and then you will have a credit and will not be billed again until that credit is depleted.
Is there a limit to the number of pages my waiver can be?
No, your waiver can be any number of pages. It is the same price regardless if it’s 1 page or 10.
Is there a limit to the number of waivers I can have associated with my account?
No, you can have as many waivers as you need to operate your business.
Can I use multiple credit cards for an account?
No, all account billing goes to one credit card only. We can’t split payments. If you wish to bill different cards for different waivers, you will need to set up multiple accounts.
Can signed waivers be changed after the fact?
No, once a waiver has been approved by yourself or someone in your employ, the waiver can’t be changed.
How do I find a specific signed waiver?
Finding a waiver after a customer has signed is easy. Using the search bar in the user portal, you can search by name or date of service. All entries matching your search criteria will be displayed.
How long do you keep signed waivers for?
aWaiver keeps your signed documents for 7 years.
If I stop using aWaiver, how do I get a copy of all my waivers?
If you no longer wish to use our service, you can request a download of your waivers. There is a minimal charge of $250 for this service but there is no time frame for requesting this information.
Learn Why Our Clients Love Working with Us
Don’t just take our word for it— discover why you will love using our booking software and electronic waiver platform straight from our customers.
“I just want to personally thank you all for everything you have done to help Chesapean Outdoors. It was the best business decision we have made. I really appreciate all of your help and just want to make sure you know that! Sam was excellent today.”
“I wanted to say that having Kat come here and spend time with us not only showing us the system but helping us get launched was simply terrific!”
“People seem to be really liking the new waiver system and the shop likes it better than [the competitor’s software].”