How can Indexic's aReservation and aWaiver Software Help Your Whale & Dolphin Watching Company?

With Indexic’s aReservation software, you can manage inventory, schedule employees and customer reservations, automate tasks, and improve your customer communications.  Enjoy specialized features just for the Whale & Dolphin Watching Industry.


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Reservation and e-Waiver Signing Software for Whale & Dolphin Watching Companies

aReservation is an online booking tool and reservation management system developed by tour operators for tour operators! aReservation integrates seamlessly with aWaiver, our electronic waiver signing platform, keeping all reservations and waivers in one spot for quick and easy tracking.

Our industry experience gives us the insight needed to develop software that addresses the things that are most important to you:

  • Creating the best customer experience
  • Generating as much revenue as you can during your season
  • Automating routine tasks so you can grow your business easier

We can help you with that.

  • Your customer’s experience starts with the online booking process. With aReservation, customers book multiple activities with one check out saving them time and frustration.
  • aReservation will never overbook or under book your activities thus generating the most revenue you can out of your assets while ensuring you don’t disappoint anyone.
  • Indexic is committed to continually improving our software and adding new features that automate your daily functions and simplify your business.

Our Customer Support members have industry experience. They get it and know how to help you.  They are passionate about the tour industry and you’re not just a client to them, you are a friend, a partner, a part of the Indexic family.

Online Booking with aReservation

Are you realizing your full business potential?

Optimized Website Checkout + True Shopping Cart = More Revenue
Maximize your site’s booking potential with a checkout process based upon conversion science.  By utilizing a real shopping cart, your customers can book multiple activities with just one transaction.  This process creates more bookings for you and a better buying experience for them.

Manage your business from anywhere.
If your office is on the dock, the beach, the boat, or in your car, you can manage your business with aReservation’s mobile-friendly platform. Quick and easy to use, all the same features are available on both desktop and mobile devices.

Mobile bookings

More than 65% of online reservations are now being made using a smartphone or tablet. aReservation mobile-optimized checkout delivers an amazing booking experience on every device.

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Grow Your Business

Your customers enjoy the ease and convenience of booking a reservation 24 hours a day via computer, mobile device or phone. Our Boost Program increases your market reach by enlisting other companies to sell for you while our superior Threshold Management feature enables you to drive customers to the times that maximize your resources, increasing your revenues while reducing your operating costs.

Tour and Rental Reservation Management Software

aReservation’s Dashboard provides you an overview of each activities’ status by day, week, or month. Easy access to activity details for quick changes.

Easy To Use Reservation Software

  • Cloud-based technology.
  • Only 2-clicks to create or modify a booking.
  • Consolidated reservation information all together in one page.
  • Software scales to any mobile device for full functionality regardless of the access point.
  • Extensive reporting to better manage your business.

Smart Scheduling & Pricing Strategy to Improve Profits

  • Set up as many customer schedules and rate types as you need per activity.
  • Easy adjustments such as blacking out dates or changing your cut-off times for booking.
  • Implement dynamic pricing easily to reflect your changing demand over the season.
  • Our unique Calculated Time Generator sets your activity and tour times based upon the tides, sunrise, and sunset.
  • Min/Max quantities settings.
  • Easy ticket override feature.

Robust Resource Management

aReservation’s Resource Module is the most advanced in the industry.

  • Maximize your revenues from your equipment by never overbooking or under booking your resources. This is how you grow your bottom line.
  • Reservations will not be split between resources keeping your groups together.
  • Setting schedules for equipment availability gives you greater flexibility ensuring that you capture all potential bookings for that equipment currently and in the future.
  • Our dynamic resource allocation algorithm ensures that you match the properly sized resource to your demand.
  • Resource calendar displays current availability.

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Improve Your Customer Communication

Improve your customer communications with these automated features:

  • Text reminders are set to automatically send to each customer before the activity START time and/or END time.
  • Two-Way Texting facilitates communications with your customers. Text logs are saved with the customers’ reservations documenting all interactions.
  • The Auto Cancel feature contacts everyone on a reservation list via email, text, and phone simultaneously informing them of your cancellation.
  • Secure Reschedule Links permit customers to reschedule their reservation to a future date and time.

Integrated Electronic Waiver Signing Software

Eliminate the hassle and expense of maintaining paper waivers.

  • Cloud-based software.
  • Kiosk and at-home signing.
  • Captures the identity of a person signing for the best protection.
  • Email and cell phone capture.
  • Customize signing statements
  • Integrates with aReservation so all reservation information is in one place.
  • 7 years of storage included.

Multi-user Account Access

  • Unlimited user accounts.
  • Multiple access levels.
  • Each user sets their personal preferences.
  • History Logs.

Get In Touch

Network of Partners
Grow your business by reaching more customers with aReservation network of partners and online distributors. We work with some of the biggest leaders in the industry to bring you more customers and more bookings, while helping you run your business faster and smarter.

Advertising and Marketing with aReservation

Build new customers and keep your current customers coming back.

See where your marketing is working
•  Tie revenue to marketing campaigns
•  Determine ROI with aReservation robust reporting.
•  Track all your bookings with aReservation integrations for Facebook’s Pixel,Google Analytics Ecommerce, and custom conversion tracking capabilities.
Automated Customer Review Emails
Who does not read a review before making a booking? Let your past customer experiences help sell your business. Rise to the top of the leading customer review sites, including TripAdvisor, Google, Facebook, Yelp, or any review site with aReservation follow-up emails sent automatically any activity, tour, or rental.
Coupons, Tour Discounts & Gifts
Easily create a discount code or gift offer in seconds. Customize your discounts with advanced restrictions based on activity, seasonality, day of the week, or even the exact time of day. Choose between fixed dollar amounts or percentage discounts.

Transform Your Business with Our Web Design and Marketing Offerings

The tour industry moves fast—so our innovative team of designers, developers, and marketing experts are dedicated to providing you with improved user experience, a professional and polished look, including the support you need to stay a step ahead of the competition!

Google Advertising
Advertising on Google can be very effective if done right. That’s where we come in. Google’s ad platform and algorithms are quite technical in nature and we know you have more important things to spend time on than to master the ever-changing digital marketing environment.

Social Media Advertising
Social media occupies about 79% of the population’s attention. Your current and future customers are on social media, which means that every post, reply, like, message, ad, and comment on your business page should serve a purpose.

Website Evaluation
Your marketing strategy should be more than just a website and digital advertising. Our holistic approach is geared toward reaching a larger audience and converting them into customers.  Our Search Engine Optimization (SEO) services have helped our clients rank in top positions on Google.

Website Evaluation Quote Request

 

Learn Why Our Clients Love Working with Us

Don’t just take our word for it— discover why you will love using our booking software and electronic waiver platform straight from our customers.

Read Our Testimonials

“I can’t say enough about aReservation and aWaiver. Not only does the software allow you to tailor its use to your needs, but Kat and Barb took the time to provide tools and knowledge we need to utilize the software immediately.”

- Jotham, Ike’s Parasail

“I wanted to say that having Kat come here and spend time with us not only showing us the system but helping us get launched was simply terrific!”

- Fawn B, Sunny Isle Adventures

“People seem to be really liking the new waiver system and the shop likes it better than [the competitor’s software].”

- Michael Byars,
Owner of Fly Key Largo, Florida